How we handle your information.

Effective date: April 19, 2026 / Last updated: June 19, 2026

Short version: We collect information you give us (like your name, email, and phone number when you book a call) and basic analytics about how you use our site. We use it to respond to you, deliver our services, and improve our offering. We don't sell your personal information. You have rights to access, correct, or delete your data. Just ask.

This Privacy Policy describes how Alexor Solutions LLC ("Alexor Solutions," "we," "us," or "our") collects, uses, shares, and protects information in connection with our website at alexorsolutions.com and the services we provide, including digital marketing services, lead-generation programs, website development, and related products (the "Services").

We've tried to write this in plain English. If anything is unclear, email us at [email protected].

1. Information We Collect

Information you provide to us

Book a call or submit a form on our website (via TidyCal or similar scheduling tools): your name, email address, phone number, company name, and any notes you include.
Email or text us directly: the contents of your message, your email address or phone number, and any attachments.
Become a client: business information needed to deliver our services, including billing details (processed by our payment processor. We never see or store your full card number).

Information we collect automatically

Device and browser information (type, operating system, language)
IP address and approximate location (derived from IP, city-level)
Pages viewed, time on page, referring URL, and interaction events
Cookies and similar technologies (see "Cookies" below)

Information from third parties

We may receive information about you from third parties we work with, such as advertising networks, analytics providers, and publicly available business directories.

2. How We Use Your Information

Respond to your inquiries and deliver the Services you've asked for
Schedule and conduct calls, demos, and client onboarding
Process payments and manage our business relationship with clients
Send you service-related communications (onboarding, billing, support, scheduled reports)
Send marketing communications where you've consented or where we have a legitimate interest. You can unsubscribe any time.
Measure and improve our website, offers, and Services
Protect against fraud, abuse, and unauthorized access, and comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We share information only with service providers and subprocessors who help us run our business (for example hosting and infrastructure, email, scheduling, payment processing, web analytics, and communications and voice-AI providers), for legal and safety reasons, in a business transfer, or with your consent.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to make our site work, remember your preferences, and understand how our site is used. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

5. Data Retention

We keep your information only as long as we need it, or as required by law. Client records are typically retained for the duration of the engagement plus seven (7) years for tax and accounting purposes. Marketing inquiry records are typically retained for up to three (3) years after last contact.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including encryption in transit (HTTPS), access controls, and vetted service providers. No system is 100% secure. If you believe your interaction with us is no longer secure, email [email protected].

7. Your Rights

California residents (CCPA / CPRA)

You have the right to know what personal information we collect and how we use and share it, to request a copy, to request correction or deletion (subject to legal exceptions), to opt out of the "sale" or "sharing" of personal information (note: we don't sell your information), and not to be discriminated against for exercising these rights.

EU/UK residents (GDPR)

You have rights of access, rectification, erasure, restriction, objection, and data portability. Our legal bases are typically performance of a contract, legitimate interests, consent where required, and legal obligations.

How to exercise your rights

Email [email protected]. We'll respond within the time frames required by applicable law (typically 30 to 45 days). We may need to verify your identity first.

8. Children's Privacy

Our Services are intended for business use and are not directed to children under 16. We don't knowingly collect personal information from children.

9. International Users

We're based in the United States. If you access our Services from outside the U.S., your information will be transferred to, stored, and processed in the U.S.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top of this page.

11. Text Messaging (SMS) Communications

If you provide your mobile number and opt in, we may send you text messages related to your scheduled calls or services, such as appointment reminders. Frequency varies, and message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Carriers are not liable for delayed or undelivered messages, and we do not sell or share your mobile number with third parties for their own marketing purposes.

12. Contact Us

Alexor Solutions LLC
2108 N ST #4566
Sacramento, CA 95816
United States
Email: [email protected]