Terms of Service
The rules for using our site and services.
These Terms of Service ("Terms") govern your access to and use of the website at alexorsolutions.com and any services offered by Alexor Solutions LLC ("Alexor Solutions," "we," "us," or "our"), including digital marketing, lead-generation, website development, and related offerings (the "Services"). By accessing our site or using our Services, you agree to these Terms. If you don't agree, please don't use the site or Services.
1. Eligibility
You must be at least 18 years old and capable of entering into a binding contract to use our Services. If you're using the Services on behalf of a company, you represent that you have authority to bind that entity to these Terms.
2. Our Services
Specific scope, deliverables, timelines, and pricing for paid engagements are described in a written Statement of Work ("SOW"), proposal, order form, or invoice ("Order"). These Terms apply together with any Order. If there's a conflict, the Order controls for that engagement.
Marketing information is not a guarantee
Information on our website, including examples, case studies, typical results, ROI calculators, or projections, is illustrative only and does not constitute a promise or guarantee of specific business outcomes. Actual results depend on many factors outside our control.
3. Fees and Payment
- Service fees are month-to-month, billed in advance, with no long-term contract required
- Setup fees or one-time fees (where applicable) are non-refundable once work has commenced
- Invoices are due on receipt unless an Order states different terms
- Late payments accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower
- Third-party costs passed through (ad spend, software purchased on your behalf) are billed separately or as disclosed
- All fees are in U.S. dollars and exclude applicable taxes, which are your responsibility
4. Client Responsibilities
You agree to provide accurate information and assets we reasonably request, respond to requests for approval within reasonable timeframes, comply with applicable laws and platform policies, ensure you have rights to materials you provide, and keep payment information current. Delays caused by your non-response or non-payment may shift delivery timelines.
5. Intellectual Property
The alexorsolutions.com website, our brand, logos, trademarks, methodologies, internal tools, templates, and proprietary processes are owned by Alexor Solutions LLC or our licensors. You retain ownership of content you provide ("Client Materials") and grant us a license to use them solely to deliver the Services. By default, upon full payment, you own the final deliverables tailored specifically to your business; underlying components and our proprietary methods remain ours.
6. Acceptable Use
You agree not to use our site or Services to violate any law or the rights of others, attempt unauthorized access, interfere with or disrupt the site, send spam or unlawful communications, scrape or use automated means beyond standard browsing, or misrepresent your identity.
7. Third-Party Services
Our Services may involve third-party platforms (for example advertising platforms, payment processing, scheduling, communications and voice-AI providers, and hosting providers). Your use of those platforms is subject to their own terms. We are not responsible for outages, policy changes, or actions taken by third parties.
8. Disclaimers
Our site and Services are provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Services will be uninterrupted, error-free, or produce specific business results.
9. Limitation of Liability
To the maximum extent permitted by law, Alexor Solutions is not liable for any indirect, incidental, consequential, special, exemplary, or punitive damages. Our total aggregate liability is limited to the fees you paid us for the Services in the three (3) months immediately preceding the event giving rise to the claim.
10. Indemnification
You agree to indemnify and hold harmless Alexor Solutions LLC, its officers, employees, and contractors from any third-party claims arising out of your use of the Services, Client Materials you provide, your breach of these Terms, or your violation of applicable law or the rights of a third party.
11. Termination
Either party may terminate a month-to-month engagement with written notice before the next billing cycle, unless your Order specifies different terms. Sections that by their nature should survive termination will survive.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Any dispute will be resolved exclusively in the state or federal courts located in Sacramento County, California. Before filing any formal dispute, both parties agree to attempt in good faith to resolve the issue informally by contacting [email protected].
13. Changes to These Terms
We may update these Terms from time to time. When we do, we'll update the "Last updated" date at the top of this page. Continued use after an update means you accept the updated Terms.
14. Miscellaneous
These Terms, together with any Order, are the entire agreement between you and Alexor Solutions. If any provision is found unenforceable, the remaining provisions stay in effect. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.
15. Contact Us
Alexor Solutions LLC
2108 N ST #4566
Sacramento, CA 95816
United States
Email: [email protected]